WSD - Organisation of Supply and Distribution (New Territories) Branch

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Please click on the name of division/unit for its functions and duties :-

Region

Region	Officer-in-charge	Principal Functions and Duties
New Territories East Region	Chief Engineer / NTE Mr. LIU Wan Fai (Tel. No. : 2152 5668)	Operate and maintain supply and distribution systems Respond to enquires and complaints Deal with provision of water supply for new customers, developments and re-developments Deal with developments and use of water in catchment areas Administer the provision of services to customers
New Territories West Region	Chief Engineer / NTW Mr. CATLIN Kit Wai, Stephen (Tel. No. : 3701 5001)

Technical Support Division
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Officer-in-charge:

Chief Engineer / Technical Support
Mr. LEE Kwun Chung (Tel. No. : 2829 5898)

Principal Functions and Duties :
- Operate the Customer Telephone Enquiry Centres
- Provide technical support, enforcement support and efficiency monitoring in the customer services functions
- Exercise control and handle approval of water supply pipes and fittings for use in inside service
- Administer prosecution actions under the Waterworks Ordinance