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Enquiry, Complaints and Suggestion Form

Please read the "Personal Information Collection Statement" before submitting the form.

If you have any enquiries, comments or suggestions on our services, you are welcome to write to us by completing the form below and then click the 'send' button. If you want to send us any attachments for reference, please write to us with your attachments by e-mail to wsdinfo@wsd.gov.hk

(Please do NOT use special characters in the textboxes below including & │* ~ < > ^ [ ] { } $ )

*Enquiry / Complaint Subject:	Water Supply Disruption, Main Burst and Leak, Water Quality Manage Account and Water Bills Application for Water Supply Temporary Water Suspension Notices and Enquiries Report Water Overcharged of Subdivided Unit Other Customer Service
*Case Location:	Click on the related location on the map, or press to use current location Case Location Nearby Lamp Post (If Applicable) SearchClear SearchClear
Supplementary Information to Case Location (e.g. premise name, building address, floor and unit etc.):
*Name:	title Mr Mrs Miss Ms
Water Account No.:	(For water account related matters only)
E-mail Address:
*Telephone No.:
Fax No.:
*Enquiries, Comments or Suggestions:	Please do NOT input any sensitive data including the HKID No., credit cards’ information and passwords.
*Does the department need to provide a reply after case is handled?	Yes No

*Please enter the characters in the image below:

* Mandatory Field