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Publicity and Public Education

The implementation of the Action Plan for Enhancing Drinking Water Safety in Hong Kong (“Action Plan”), notably the Enhanced Water Quality Monitoring Programme (“Enhanced Programme”) and Water Safety Plan (“WSP”) for buildings, will require public participation and endorsement of building owners and management agents. As such, a comprehensive publicity and education programme is required to help promote individual components of the Action Plan. In this connection, WSD has strengthened its various channels of communication with the general public and has launched a few new initiatives that help promote the Action Plan. Details are as follows:

Dedicated Webpages

• WSD official website has been revamped with a view to improving its user-friendliness and accessibility. Recent and new publicity materials and information on water safety include

  • Action Plan

    • Related information on the Action Plan can be found in this dedicated webpage.

  • Water use tips

    • This dedicated webpage provides useful information on how to use water in a smart and healthy way. The information includes how to reduce exposure to lead in drinking water, flushing advice for newly completed replumbing works, suggestions for using water filters, etc.

       

      
      Water Use Tips

  • General Acceptance (GA) products

    • A search directory is created that lists out all water supply pipes and fittings, water heaters and materials which possess valid GA issued by the Water Authority.

  Posters and Leaflets

  • In order to enhance the public’s knowledge and awareness of the measures implemented by WSD in safeguarding drinking water safety as well as to provide water use tips, WSD published a number of useful leaflets and posters for distribution to the public:

     

    

    

    

    

    

    

  Seminars

  • WSD arranged seminars on the Action Plan, notably the Enhanced Programme, for the general public to solicit their participation.

  • In addition, a series of seminars for building owners, building management offices and other stakeholders have been organized to facilitate development and implementation of WSPs for buildings.

  Hotline and Help Desk

  • A hotline for the Action Plan for Enhancing Drinking Water Safety in Hong Kong has been set up :

     

    2824 5000 * (press 05 after language selection)

    * For the services hours of the hotline, please click here.

  • A help desk for Water Safety Plan for Buildings has been set up:

     

    Hotline : 2829 5696 #

    Fax : 2877 4935

    Email : wspb_help_desk@wsd.gov.hk

    # For the services hours of the hotline, please click here.