目錄 Table of Contents 延伸、現新：成就智慧用水未來 水務署積極倡導和激發創新及協作式的解決 方案，致力建設智慧用水未來。我們透過持 續創新，力求將潛力化為優化水務設施管理 和增強客戶體驗的新機遇；同時發展新技能 組合和夥伴關係，為提高用水可持續性和應 付氣候變化日趨加劇的影響的應變能力。 SUSTAINNOVATE FOR A SMART WATER FUTURE At the Water Supplies Department, we initiate and inspire innovative and collaborative solutions for building a smart water future. Through sustaining innovations, we seek to transform the potential into new opportunities for optimised waterworks management and enhanced customer experience as well as to develop new skill sets and partnerships for advancing water sustainability and resilience against the intensifying impacts of climate change. 04 05 11 言策 Initiate 署長的話 Director 's Statement 關於我們 Our Profile 16 83 84 91 102 弦動 Inpsire 我們的員工 Our People 我們的社區 Our Community 放眼世界 Our Global Network 現新 Innovate 全面水資源管理 Total Water Management 食水安全及供水可靠性 Water Safety and Reliability 可持續運作 Operational Sustainability 顧客服務 Customer Services 財務及水費 FINANCE AND WATER CHARGES 104 118 數據一覽 DATA SUMMARY 125 附錄 APPENDICES 17 40 68 79
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