工程師出席以「水務業創新發展」為主題的國際研討 會後，在「知識管理茶座」活動上分享見解。 In the KM Café activity, the engineer shared valuable insights gained from attending international conferences which focused on the innovative developments in the water industry. 我們邀請了內部及外來嘉賓講者分享專業知識及經驗， 從而推動知識交流和持續學習的文化，其中一場以香港探 測滲漏技術為主題的「知識管理茶座」，就是透過現場和 網上混合模式舉辦。 Internal and external guest speakers are invited to share expertise, knowledge, and experience to foster a culture of knowledge exchange and continuous learning. A KM Café on Leakage Detection Technologies in Hong Kong was held in a hybrid mode. 在知識管理「走在最前線─18區管網透視系列」影片中， 技術團隊分享他們於各區管理供水網絡時所獲得的知識 和經驗。 Technical teams shared their learning and experiences in managing water networks in each district through the KM Video Series of Experienced Staff. 在知識管理平台「點聚」，員工可透過論壇、聊天功能及項目 管理等協作通訊工具，進行實時意見交流和項目案例分享， 以促進團隊合作和協作。在新項目開發、流程改善或服務提升 期間，「點聚」是推動創新的重要工具，對鼓勵創意及解決問 題發揮重要作用。 除此之外，「點聚」提供多元化學習機會，包括網上課程、 電子學習影片、網絡研討會及培訓資料。我們的員工可利用這 些資源持續汲取新知識、提升技能及了解最新水務動向。為便 利及時更新工作知識，「點聚」亦可讓員工查閱個人培訓記錄， 並提供證書到期和更新提示，讓員工更有效地規劃自己的進修 歷程。 Through the collaborative communications tools such as discussion forums, chat functionalities and project management features, the KM Portal enables real-time exchange of ideas and project cases while fostering teamwork and collaboration. In times of new project development, process improvement or service enhancements, the KM Portal is also pivotal to encouraging idea generation and problem solving, hence providing a key tool to drive innovation. Furthermore, the KM Portal provides a diverse range of learning opportunities, such as online courses, e-learning videos, webinars, and training materials. These resources enabled our staff members to continuously acquire new knowledge, enhance their skills, and stay updated on industry trends. To facilitate timely review of work knowledge, the KM Portal also allows the retrieval of personal training records and provides staff with reminders on certificate expiry and renewal, thereby empowering our staff to effectively plan for their learning journeys. 水務署 二零二二至二三年年報 WSD Annual Report 2022/23 89 Support 全 力 支 持
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