水務署概覽 WSD at a Glance 關於我們 我們致力提供可靠、充足及優質的食水，支持香港的長遠可 持續發展。 水務署全面檢視了供水計劃，致力打造具應變能力及多元化的 水資源，同時確保水質安全並將智慧解決方案融入我們的服務 和資產管理中。透過大力推展協作創新文化及逐步採用先進科 技，我們希望能持續優化供水安全、食水質素及其應變能力， 改善未來的生活質素，並將香港轉型為智慧用水的低碳城市。 OUR PROFILE We are committed to providing reliable and adequate supplies of high-quality water to support the sustainable development of Hong Kong. At the WSD, we adopt a holistic approach to building resilience with diversified water resources, ensuring water safety and integrating smart solutions into service delivery and asset management. Through fostering a culture of collaborative innovation and progressive adoption of advanced technologies, we seek to advance water security, quality and resilience for enhancing future livelihoods and transforming Hong Kong into a water-smart, low-carbon city. 抱負 Vision 在滿足客戶對優質供水服 務的需求時，務求有卓越 之表現。 To excel in satisfying customers’ needs for the provision of quality water services. 使命 Mission • 以最符合成本效益的方式為客戶提供可靠充足的優質食水及海水。 To provide a reliable and adequate supply of wholesome potable water and sea water to our customers in the most cost-effective way. • 提供以客戶為本的服務。 To adopt a customer-oriented approach in our services. • 維持及激勵一隊能幹、高效率及完全投入的工作隊伍，以服務社群。 To maintain and motivate an effective, efficient and committed workforce to serve the community. • 時刻關注對保護環境方面須負的責任。 To remain conscious of our responsibilities towards the environment. • 善用資源和科技，力求不斷改善服務。 To make the best use of resources and technology in our striving for continuous improvement in services. 信念 Values 以客為本 確保質量 重視環保 竭盡所能 精益求精 同心協力 C ustomer satisfaction R eliability E nvironmental awareness D edication I mprovement T eamwork Enable 啟動 14 水務署 二零二三至二四年年報 WSD Annual Report 2023/24 Menu 目錄
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