促進智慧和綠色水務管理 為響應政府的數字政策，推動智慧創新，我們已計劃於二零 二四年成立「數字水務辦公室」，並展開數碼轉型之旅，以提升 水務設施的運作效率及能源效益，並同時減低碳排放。我們正 制訂長遠的數字水務路線圖，逐步實現智慧和綠色水務管理。 我們通過引入智能裝置、數碼孿生和人工智能等先進科技，全 面優化供水基礎設施的運作效率，為客戶和市民提供更便捷的 服務。我們計劃推行多項措施以促進數碼轉型，包括建設智能 水務基礎設施、智慧供水管網、數碼監管水管工程，以及一站 式水務署客戶電子服務平台。此外，我們亦會設立水務署中央 運作管理中心，用作全面管理供水系統，並成立水務署雲端數 據中心，確保數據安全。 此外，在早前於多個水塘推行的先導計劃中成功發展太陽能發電 場後，我們正計劃興建更具規模的太陽能發電場，以轉化我們的 營運及實現減少碳排放的目標。 加強節約用水和網絡效率 受到二零一九冠狀病毒疫情影響，香港每日人均住宅食水用量 達到150 公升，較二零一九年上升約百分之十。有鑒於此，我 們必須加強與各界通力合作，共同節約珍貴的水資源。我們已 經在二零二四年二月啟動全新的節約用水運動，提醒公眾節水 的重要性及提升相關知識，藉此呼籲大眾齊心合力，為促進香 港供水可持續發展作出貢獻。為了進一步推廣節約用水，我們 成立了節約用水專責小組，為高用水量用戶提供專業意見和技 術支援，務求協助他們減少用水。經多管齊下的措施，香港市 民在二零二三至二四年的用水量顯著回落，人均食水用量由疫 情高峰期約150 公升／日下降至約135 公升／日。 ENABLING SMART AND GREEN WATER MANAGEMENT To advance operational and energy efficiency as well as decarbonisation of our waterworks assets, while supporting the Government's digital policy to promote smart innovation, we are planning to embark on a digital transformation journey with the establishment of the Digital Water Office (DWO) in 2024 for setting a long-term Digital Water Roadmap to enable smart and green water management. Harnessing the adoption of advanced technologies including smart devices, digital twins and artificial intelligence, we seek to optimise the efficiency of our water supply infrastructure and bring convenience and benefits to our customers and members of the public. We plan to implement digital transformation initiatives including intelligent waterworks infrastructure, smart water supply network, digital regulation of plumbing works, and a one-stop e-service platform for all WSD customer services. We will also establish the WSD Central Operations Management Centre to achieve holistic management of the water supply system, and the WSD Cloud Data Centre to safeguard data security. Following successful pilots, we are planning large-scale development of solar farms with the objective to transform our operations for decarbonisation. ENHANCING WATER CONSERVATION AND NETWORK EFFICIENCY Due to the COVID-19 epidemic, the average daily domestic fresh water consumption per capita in Hong Kong has reached around 150 litres, a rise of about 10% compared to 2019, it's imperative to advance concerted action to conserve precious water resources. In February 2024, we launched a new water conservation campaign aiming to raise public awareness and knowledge and appeal to their joint efforts in consuming less water in order to safeguard sustainable water supply. To step up our conservation efforts, we are also formulating a water conservation taskforce which aims to provide advisory and technical support for those with ultra-high water consumption with a view to reducing their use of water. The multi-pronged approach resulted in a significant drop of the fresh water consumption per capita in Hong Kong from the peak at around 150 litres per day during the COVID-19 pandemic to around 135 litres per day in 2023/24. Director’s Message 署長的話 6 水務署 二零二三至二四年年報 WSD Annual Report 2023/24 Menu 目錄
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