維持東江水供水穩定對香港的可持續發展至關重要。二零二五 年正值東江供水六十周年，我們已自二零二四年下旬展開了一 系列為期一年的教育和宣傳活動，讓公眾了解國家對香港一直 以來的支持，並教育市民節約用水的重要性。 除了推廣節約用水外，加強用水流失的管理同樣重要。隨著在全 港廣泛推展水管更換和修復計劃，並實施風險為本的水管資產管 理策略，每年的水管爆裂事故已經由二零零零至零一年度高峰期 的2 500宗，大幅減少至二零二三至二四年度的34 宗。此外， 因應二零二四年下半年於荔枝角及東涌的爆喉事故，我們將更積 極採取多管齊下的措施，包括推行建立約2 400個「智管網」監 測區域及設立「爆喉熱點」機制等，加強監測並陸續更換或修復 個別較高風險水管段落，以減少水管爆裂或滲漏的風險。 成就團隊實現卓越表現 為了讓我們能在面對科技的日新月異、氣候變化及客戶期望需 求所推動的未來工作環境中茁壯成長做好準備，我們致力透過 加強知識管理、鼓勵團隊合作及重視員工的努力，從而發掘員 工潛能，提升團隊士氣，並幫助他們突破自我，不斷進步。為 此，我們建立了全面的知識管理，當中包含不同的交流活動及 多元化學習課程，並透過積極參與社區義工與體育活動，促進 跨團隊合作，營造持續學習與力求創新的氛圍，以裝備團隊成 就卓越表現。 我們的努力得到了業界的廣泛認可，並獲得多項獎項，包括香 港最具創新力知識型機構大獎，以及連續第三年獲得全球最具 創新力知識型機構大獎。另外，我們利用開放式建築信息模擬 （openBIM）配合先進解決方案，成功開發了一個創新的資產管 理資訊系統，讓我們成為全球水務業界主要持份者的楷模。這些 成就將會轉化為動力，讓我們持續推動創新，促進與業界作技術 交流，從而為環境和社區作出貢獻。 The reliable supply of Dongjiang water underpins the sustainable development of Hong Kong. To mark the forthcoming 60th anniversary of Dongjiang water supply in 2025, we have kick-started a series of year-long education and publicity activities from the second half of 2024 on enriching public understanding about the nation's contribution and the importance of water conservation. Apart from promoting water conservation, we strive to strengthen water loss management. With the territory-wide Water Mains Replacement and Rehabilitation Programme and our risk-based water main asset management strategy, we managed to substantially reduce water main burst incidents from the peak of 2 500 in 2000-01 to 34 in 2023-24. In response to the recent water main burst incidents at Lai Chi Kok and Tung Chung in the second half of 2024, we are implementing multi-pronged measures, including establishing approximately 2 400 "Water Intelligent Network" district metering areas and "main burst hot spot" mechanism, etc, with a view to strengthening the monitoring as well as replacing or rehabilitating specific sections of water mains to reduce the risks of water main bursts or leaks. EMPOWERING TEAMS FOR BREAKTHROUGH PERFORMANCE To prepare us to thrive in the future workplace driven by dynamic shifts in technology, climate and customer needs and expectations, we will set our sights on enhancing knowledge management, promoting team cohesion and recognising contributions, with a view to bringing out employee strengths, keeping team members motivated and helping them step out of the comfort zone to foster both individual growth and organisation innovation. Through a comprehensive series of knowledge management and sharing events, diversified learning curriculum, as well as community volunteering and sports activities, we seek to promote cross-team collaboration and sustain a culture of continuous learning and innovation for breakthrough performances. Our recent efforts were recognised by winning the prestigious Top Winner Award in the Hong Kong Most Innovative Knowledge Enterprise (MIKE), as well as the Global MIKE Award for the 3rd consecutive years. Leveraging openBIM and cutting-edge solutions, we have also pioneered an innovative Asset Management Information System which serves as a benchmark for the key players in water industry worldwide. These achievements will motivate us further in driving innovations and contributing insights and solutions for the well-being of the environment and community. Director’s Message 署長的話 7 水務署 二零二三至二四年年報 WSD Annual Report 2023/24 Menu 目錄
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