客戶服務 Customer Services 提升服務質素 應付客戶增長 我們一直秉承以客為本的核心理念，竭誠提供適時、高效及以客為本的服務。我們不斷 探索嶄新和有效措施，滿足客戶的不同需求，同時促進低碳及經濟繁榮。 我們透過利用不同新興技術致力從多方面提升服務質素，務求提供方便、靈活和高效的 服務。 ENHANCING SERVICES TO MEET CUSTOMER GROWTH As part of our core values, we strive to enhance customer satisfaction in delivering responsive, efficient and customer-oriented services. We are constantly exploring new and effective ways to meet the diverse needs of our customers while underpinning a thriving and low-carbon economy. Through emerging technologies, we have implemented a number of enhancements to provide convenient, flexible and efficient services. 客戶數目 Number of Customer Accounts 財政年度 Financial Year 2019-20 2020-21 2021-22 2022-23 2023-24 客戶數目 Number of Customer Accounts 3 077 800 3 115 900 3 159 000 3 196 800 3 230 100 89 水務署 二零二三至二四年年報 WSD Annual Report 2023/24 Enhance 提升 Menu 目錄
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