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What's New

Date Title
2024/06/28 WSD Customer Telephone Enquiry Centre gradually resumes service
2024/06/28 WSD Customer Telephone Enquiry Centre service affected due to power interruption
2024/06/25 Enhanced Water Quality Monitoring Programme Weekly Monitoring Data at Consumers' Taps (Week ending: 23 June 2024)
2024/06/17 WSD announces establishment of Digital Water Office
2024/05/23 Landlord convicted of overcharging subdivided unit tenant for water
2024/05/22 WSD's registered consumer convicted of overcharging subdivided unit tenant for water
2024/05/14 Landlord convicted of overcharging subdivided unit tenant for water
2024/04/23 Services to be suspended at WSD Tai Kok Tsui Customer Enquiry Centre during underground pipeline repair
2024/02/21 Owner convicted of overcharging subdivided unit tenant for water
2024/01/31 WSD registered consumer convicted of overcharging subdivided unit tenant for water
2024/01/18 "Cherish Water Campus" Award Ceremony commends outstanding performance of schools and students in water conservation (with photos)
2024/01/11 Overview of Enhanced Water Quality Monitoring Programme in 2023 (with photo)
2024/01/03 "Dongjiang Water Supply" exhibitions will be held in Tseung Kwan O and Central
2024/01/02 WSD launches WeChat official account (with photo)
2023/12/27 WSD registered consumer convicted of overcharging subdivided unit tenant for water
2023/12/21 Tseung Kwan O Desalination Plant to be commissioned tomorrow (with photo)
2023/12/14 "Dongjiang Water Supply" exhibition
2023/12/11 Automatic shipping water selling machine commences operation (with photo)
2023/11/19 WSD's Ngau Tam Mei Water Treatment Works Open Day concludes (with photos)
2023/11/14 Advisory Committee on Water Supplies visits Dongjiang Water Supply System (with photos)
2023/11/10 DWS attends 5th GBA Water Forum (with photos)
2023/11/01 Owner convicted of overcharging subdivided unit tenant for water
2023/10/24 Revision of the standard fee of replacement of a 15mm Portable Meter which has been lost or damaged beyond repair by a registered consumer with effect from 30 October 2023
2023/10/24 Revision of 4 Standard Fees for Valve Operation with effect from 30 October 2023
2023/10/17 Drinking Water Safety Advisory Committee visits advanced water treatment facilities in Tai Po Water Treatment Works, Unmanned Surface Vessel System and Floating Solar Power System in Plover Cove Reservoir (with photos)
2023/10/11 Agent and owner convicted of overcharging subdivided unit tenant for water
2023/09/28 WSD awarded Special Mention in global competition openBIM Awards 2023 (with photo)
2023/09/20 Landlord convicted of overcharging subdivided unit tenant for water
2023/09/10 Reopening of WSD's Customer Enquiry Centres
2023/09/09 Reopening of Water Supplies Department H2OPE Centre
2023/09/08 Temporary closure of WSD's Customer Enquiry Centres and H2OPE Centre
2023/09/05 WSD registered consumer convicted of overcharging subdivided unit tenant for water
2023/08/10 Landlord convicted of overcharging subdivided unit tenant for water
2023/06/14 Services suspension at WSD Tai Kok Tsui Customer Enquiry Centre during electrical installations inspection
2023/06/09 WSD Tai Kok Tsui Customer Enquiry Centre to resume operation
2023/06/05 Services suspension at WSD Tai Kok Tsui Customer Enquiry Centre
2023/05/31 Landlord convicted of overcharging subdivided unit tenant for water
2023/03/22 Enterprises Cherish Water Campaign Awards Ceremony commends over 600 commercial and industrial organisations for water conservation (with photos)
2023/03/15 WSD urges public to be alert to fraudulent SMS message
2023/03/14 Water Supplies Department and Water Authority of Shenzhen Municipality to set up Joint Working Group on Water Development (with photos)
2023/03/14 Landlord convicted of five counts of overcharging subdivided unit tenant for water
2023/03/10 Owner convicted of overcharging subdivided unit tenant for water
2023/03/05 Fresh water supply to north-east area of Kwai Chung district and Kwai Shing Circuit area resumed
2023/03/04 Temporary suspension of fresh water supply to north-east area of Kwai Chung district and Kwai Shing Circuit area
2023/02/09 Landlord convicted of overcharging subdivided unit tenants for water
2023/01/12 Overview of Enhanced Water Quality Monitoring Programme in 2022
2023/01/09 Update on guidelines, templates and audit checklists for Drinking Water Safety Plans for Buildings in Hong Kong
2022/12/28 Landlord and owner convicted of overcharging subdivided unit tenants for water
2022/12/14 Landlord convicted of overcharging subdivided unit tenants for water
2022/11/23 Landlord's representative convicted of overcharging subdivided unit tenants for water
2022/11/21 Greater Bay Area Water Forum cum Shenzhen-Hong Kong-Zhuhai-Macao Water Supply Seminar held in Hong Kong and Shenzhen simultaneously
2022/10/14 WSD to offer self-guided tours of Ex-Sham Shui Po Service Reservoir
2022/10/12 Update on List of Consultants Trained in Water Safety Plan for Buildings
2022/10/12 Update on List of Accredited Training Programme Providers Organising WSPB Training Courses
2022/10/12 Update on List of Qualified Persons Trained in Water Safety Plan for Buildings
2022/10/12 Service Suspension at A Kung Ngam Water Selling Kiosk during 17-30 Oct 2022
2022/09/28 In light of latest development trend of COVID-19 epidemic, w.e.f. 28 September 2022, WSD has resumed the level of residual chlorine in treated water from 1.2 milligram (mg) per litre back to the normal 1.0 mg per litre.
2022/09/05 Ma On Shan Water Treatment Works Open Day 2022
2022/07/28 A new dedicated webpage on "Register of WELS Products" has been launched
2022/06/22 Anderson Road Grey Water Treatment Plant awarded for NEC Sustainability Award of the Year 2022 – Highly Commended
2022/06/22 Lead exceedance in drinking water samples found under Enhanced Water Quality Monitoring Programme
2022/06/01 First conviction for overcharging subdivided unit tenants for water
2022/06/01 Water Supplies Department to suspend some public services
2022/04/28 WSD resumes guided tours to Ex-Sham Shui Po Service Reservoir
2022/04/20 Reopening of Water Supplies Department H2OPE Centre
2022/04/20 Water Supplies Department opens reservoirs all year round to anglers
2022/04/18 Water Supplies Department's Customer Enquiry Centres in Tai Po and Tuen Mun to reopen
2022/04/01 Water Supplies Department to resume some basic public services
2022/03/25 Investigation and rectification works for lead exceedance in drinking water samples found under Enhanced Water Quality Monitoring Programme completed
2022/02/18 Latest arrangements for public services of Water Supplies Department's Customer Enquiry Centres
2022/02/18 Water Supplies Department to suspend some public services
2022/01/24 Latest arrangements for Water Supplies Department's public services
2022/01/18 Latest arrangements of Water Supplies Department's public services
2022/01/06 Water Supplies Department public services arrangements
2021/12/08 Update on List of Qualified Persons Trained in Water Safety Plan for Buildings
2021/11/25 Water Supplies Department to organise guided tours to Ex-Sham Shui Po Service Reservoir
2021/11/03 Lead exceedance in drinking water samples found under Enhanced Water Quality Monitoring Programme
2021/10/19 Grey Water Treatment Plant at Anderson Road Quarry Development awarded for Sustainable Water Management
2021/10/06 Resumption of normal water supply to the supply zone of Wu Kau Tang Fresh Water Tank
2021/09/27 Escherichia coli found in water samples from Wu Kau Tang Fresh Water Tank
2021/08/09 Temporary suspension of flushing water supply to most premises in Tseung Kwan O
2021/07/26 “Q-Leak” underground water mains leak detection training centre opens
2021/06/25 WSD launches a pilot scheme for installation of separate water meters for sub-divided flats
2021/05/21 WSD's website provides information on water charges to sub-divided units
2021/03/29 WSD launches pilot scheme for year-round opening of reservoirs to anglers
2021/03/15 WSD launches virtual tour of Ex-Sham Shui Po Service Reservoir
2021/03/12 Update on List of Qualified Persons Trained in Water Safety Plan for Buildings
2021/03/12 Update on List of Consultants Trained in Water Safety Plan for Buildings
2021/02/17 WSD to resume most of its public services
2021/01/27 Latest arrangements of Water Supplies Department's public services
2021/01/12 Temporary suspension of flushing water supply to most premises in Tseung Kwan O
2021/01/05 Temporary strengthening and tidying up works of Sham Shui Po Fresh Water Break Pressure Tank to commence
2020/12/01 Water Supplies Department public services arrangements
2020/10/12 The Voluntary Water Efficiency Labelling Scheme on Water Closets Register as at 30 September 2020
2020/10/12 The Voluntary Water Efficiency Labelling Scheme on Flow Controllers Register as at 30 September 2020
2020/10/12 The Voluntary Water Efficiency Labelling Scheme on Urinal Equipment Register as at 30 September 2020
2020/10/12 The Voluntary Water Efficiency Labelling Scheme on Water Taps (Non-mixing type) Register as at 30 September 2020
2020/10/12 The Voluntary Water Efficiency Labelling Scheme on Water Taps (Mixing type) Register as at 30 September 2020
2020/10/12 The Voluntary Water Efficiency Labelling Scheme on Showers for Bathing Register as at 30 September 2020
2020/10/12 The Voluntary Water Efficiency Labelling Scheme on Washing Machines Register as at 30 September 2020
2020/09/21 Latest arrangement of “Water Safety Plan Subsidy Scheme” in response to the recent situation of the COVID-19 pandemic
2020/09/15 Water Supplies Department resumes public services
2020/09/10 Reopening of Water Supplies Department H2OPE Centre
2020/09/07 Calculation of water charges for domestic accounts and fresh water flushing accounts affected by suspension of routine meter reading
2020/08/28 Latest arrangements for public services of Water Supplies Department
2020/08/21 Water Supplies Department's Customer Enquiries Centre in Tai Kok Tsui to reopen
2020/07/19 Water Supplies Department public services arrangements
2020/07/16 Latest arrangement of “Water Safety Plan Subsidy Scheme” in response to the recent situation of the COVID-19 pandemic
2020/07/14 Temporary closure of Water Supplies Department H2OPE Centre
2020/06/15 Water Safety Plan Subsidy Scheme to open for application on July 13
2020/06/15 A new dedicated webpage on "Water Safety Plan Subsidy Scheme" has been launched.
2020/05/06 WSD recommends premises with operation suspended for a period of time due to the pandemic to flush their drinking taps before resumption of operations to safeguard drinking water quality.
2020/05/04 Waiver of Water and Sewage Charges for Water Consumption for Non-Domestic Purposes from 1 December 2019 to 30 November 2020
2020/04/29 Water Supplies Department to resume public services
2020/04/27 A new dedicated webpage on "Water Safety in Buildings" has been launched.
2020/04/24 A new requirement has been implemented on Quality Water Supply Scheme for Buildings – Fresh Water (Management System) on or after 1 July 2020.
2020/03/30 Online Application for Plumber's Licence
2020/03/26 WSD Waterworks Welfare Fund Committee Lottery 2020 Results of Raffle Draw
2020/03/22 Water Supplies Department public services arrangements
2020/03/10 Reopening of Water Supplies Department H2OPE Centre
2020/02/28 Water Supplies Department public services arrangements
2020/02/25 Enhanced Water Quality Monitoring Programme - Annual Summary of Water Quality Statistics in 2019
2020/02/08 Water Supplies Department public services arrangements
2020/02/01 Water Supplies Department public services arrangements
2020/01/29 Document receiving services, including various application documents, of the Document Management Centre at Immigration Tower will be suspended from January 29 to 31
2020/01/28 Temporary closure of WSD's Customer Enquiries Centres and H2OPE Centre
2020/01/26 In view of the latest situation of novel coronavirus infection, H2OPE Centre will be temporarily closed with effect from 27 January 2020 until further notice.
2020/01/02 WSD Mobile App - Concerned Districts updated due to 2020 District Council Constituency Boundaries